Shipping Policy

At VYCE, we aim to get your gear to you as quickly and safely as possible. We partner with Australia Post to deliver orders across Australia and internationally.

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Processing Times

• Orders are processed within 1–2 business days (excluding weekends and public holidays).

• You’ll receive a confirmation email once your order has shipped, including tracking details.

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Domestic Shipping (Australia)

• We use Australia Post Standard and Express Post services.

• Standard Shipping: 2–6 business days depending on your location.

• Express Post: 1–3 business days within the Express Post network.

• Shipping costs are calculated at checkout based on weight, size, and destination.

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International Shipping

• We ship worldwide using Australia Post International Standard and Express services.

• Delivery times vary by country (typically 6–15 business days for Standard and 4–8 business days for Express).

• International shipping costs are calculated at checkout.

• Please note: customs duties, taxes, and import fees are the responsibility of the customer.

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Tracking

• All orders include tracking details provided by Australia Post.

• You can track your order via the link sent in your shipping confirmation email.

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Delays

• Delivery times are estimates provided by Australia Post and may vary due to factors outside our control (e.g., weather, customs, peak periods).

• VYCE is not responsible for delays once an order has been lodged with Australia Post.

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Missing or Lost Packages

• If your order hasn’t arrived within the expected timeframe, please check the tracking link first.

• For further assistance, contact us at vycefit@outlook.com, and we’ll help lodge an inquiry with Australia Post.